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Terms of after-sales service


All BOOHER products are produced in accordance with national tool production standards and international tool manufacturing standards.

All BOOHER Baohe products, except for the “warranty period” and the following “non-free repair or replacement scope”, are specifically stated on the packaging or sample materials. Due to defects in materials or workmanship, we will provide you with free repair or even replacement of the product. This commitment is not limited by time or region.

Non-free repair or replacement scope:
1) Non-BOOHER products;
2) Failure to use it correctly in accordance with the requirements of the product operating instructions is not covered by the warranty;
3) Wear beyond the service life of the tool product itself;
4) The product cannot be used due to abnormal use, such as: misuse, abuse, man-made destruction, out-of-range use, self-modification and other damage to the product are not covered by the warranty
5) After using the product, rust, galvanization peeling, surface scratches, plastic parts or metal surface damage will not affect the use of the product;
6) The user has mechanically processed the product, or replaced the accessories by himself, or the accessories have been lost;
7) Product damage (or product cannot be used) caused by normal wear and tear after use, does not fall into the scope of free services;
8) Product packaging materials, labels and accessories will not be replaced after they are sold;
9) Packaging materials (such as carton, plastic case, paper card, etc.) are damaged during use;
10) BOOHER gifts and premiums are not covered by the warranty.

How to repair or replace:
Product damage that is not caused by the quality of the product itself, can also be obtained at the authorized dealers of BOOHER Baohe company nationwide. This maintenance fee is based on the standards set by Baohe Torque. For products that need to be repaired or replaced, the purchaser must return the product to a service center authorized by BOOHER Baohe and pay the shipping fee in advance.
The purchaser should fill in the complete standard product quality after-sales service card at the authorized dealer of BOOHER.

consulting service:
You can call BOOHER customer service at 400-654-5800 at any time
ruisuirrb.com 咨询 Or visit ruisuirrb.com for consultation
 

Right of interpretation: The right of interpretation of this clause belongs to Baohe Industrial Tools (Shanghai) Co., Ltd.


VDE insulated electrical tools | Torque wrench tool | Customized EVA | Industrial storage
Baohe Industrial Tools (Shanghai) Co., Ltd.
Booher Industrial Tools (Shanghai) Co., Limited
Copyright © 2017 Booher Inc. All rights reserved
Beijing Public Security Network Security 11010502008968 Beijing ICP 10214630
Add: Room 601, Building 7, No. 180 Jiangchang West Road, Shanghai
Room 604, building 7, No.180 JiangChang Road (West), Shanghai City
Tel: + 86-21-60945800 Fax: + 86-21-60945810
E-mail: voc@ruisuirrb.com
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